report
Tells BotBye how a challenge one of your users was given was answered — by your own MFA, by a captcha you run yourself, by ours solved out of band, or by a person in your support team.
A PASSED report may carry a grant, which makes the next requests of that user answer ALLOW where they
would have answered CHALLENGE. A grant never lifts a BLOCK: a request we consider malicious is declined
whatever a report said.
A FAILED report withdraws any grant standing on either identity it names, and may not carry one.
Endpoint
Authentication
Requires API key authentication:
Path Parameters
Request Body
At least one of subject.visitorId and subject.userAccountId is required: a grant is keyed on one of them,
and customFields can only narrow that key. A grant keyed on a custom field alone would be claimable by
anyone who guessed the value, since custom fields arrive with every request.
subject.visitorId is only usable on requests that carry a BotBye token, which is where the visitor id can be
verified. A report about a backend-only flow should name subject.userAccountId instead.
requestId matters only on a PASSED report over MFA: BotBye then records the device that made that request as verified for the end user’s account. On any other report it is stored with the report and changes nothing. The request must belong to the identity the report names — when it was made under another subject.userAccountId or subject.visitorId, the report answers 400 challenge_report.challenged_request_of_another_subject, with the mismatching field in context.field.
Response Structure
Use Cases
- Support: a user cannot pass the captcha and contacts you; report the identity check your agent performed and let their next few requests through.
- Your own MFA: report a passed multi-factor check so the user is not challenged again straight after it.
- Third-party captcha: report the result of a captcha you run yourself.
Accepted permissions
Project → Challenges → Action → Report challenge resultToken scope
Project Action
Authentication
Personal access token. Create it in your BotBye account under Profile → Personal Access Tokens, tick the scopes the endpoints you call require (see each endpoint’s Token scope), and send the token in the X-Api-Key request header. A token works only for the account it was created in.
Path parameters
Request
The request_id the evaluate call returned for the challenged request. Used on a PASSED MFA report to record that request’s device as verified for the account.

